How do r10 build trust with its clients and associates?

The r10 team aims to design and deliver services that support the short, medium and long-term success of our clients.

In an insightful interview, Amechi Peirce-Howe, Managing Partner, discusses how working collaboratively with our clients could transform their organisations and leverage the momentum of the London Market modernisation.

Jenni Bates, CFO, discusses how we work with our associates and the benefits of being part of the r10 community. Building a relationship with our associates based on trust ensures that our clients have access to a wide network of experts and there is a mutual passion for modernising the market.

Edited excerpts from the interview below.


Could you tell us more about the r10 approach?

Amechi Peirce-Howe: We’re able to deliver our services across (staff) augmentation, project delivery, and senior level advisory in a way that enables our clients to transform their organisations. We have an open and honest approach, and I think that we are small and nimble enough, but flexible enough, to be able to meet our clients’ needs and demands.


Why do associates want to join r10?

Jenni Bates: Associates want to join r10 because not only are they working with our internal consultants and their expertise, but also because they have access to our operations department which includes all financial and their contractual requirements, so they know what they’re signing. We’re trying to build a model where they feel that they can come to us with projects that they want to run too.


What is your view on the London Market modernisation?

Amechi Peirce-Howe: The market is in a unique position at the moment. I think there’s a certain momentum attached to modernisation. Whether that be process improvement or investment in central technology solutions, but also there’ll be a large proportion of the market that isn’t serviced by those central services and what are they going to do to transform? Through some of the projects and activities we’ve been running centrally, we’ve got a really good snapshot of how we might be able to help those organisations.


What is the r10 community and its benefits?

Jenni Bates: We created the r10 community to ensure that the associates and consultants that we have worked within the past successfully, who have the drive to improve the market that they are kept on board and that they know what projects we’ve got coming up.

Some of the benefits of being in the r10 community is having access to information on up-and-coming assignments that r10 have, referral schemes, and social events where they can meet other associates and consultants and knowledge share.


How does the future of r10 look?

Amechi Peirce-Howe: Bringing together the talent and best of breed technology will allow us to offer services that not only support our clients now but will also allow them to mature and modernise in the future.