Webinar Question #6: What is the one thing you recommend doing that would have the greatest impact?


r10 hosted a well-received webinar on “How organisations are using an Agile Mindset to stay ahead in the changing world of work”.

The attendees submitted questions during the webinar around cultural changes, remote working challenges and lessons learnt. In a series of blogs, we are sharing the answers by r10’s People Advisory experts and presenters, Beth Cooper and Jo Flint. You can watch the webinar here.


Webinar Question #6: What is the one thing you recommend doing that would have the greatest impact?

Jo Flint said, “I can talk about my experience in regards to what had the greatest impact, I would say it was just asking people.  Asking the important questions such as ‘What do you want? What can we do? Are you okay? Can we help?’

I think it’s key to remember that just because we are in a leadership position, it doesn’t necessarily mean we have all the answers and solutions to everything. By asking people we can understand everybody’s different needs, we can then try to find a balance or way forward that suits everybody. It will also keep your teams engaged because they are part of that decision-making process so for me I would say asking people”.

Beth Cooper added, “I definitely support that and it was lovely in terms of the feedback r10 got from the survey we gave our staff. We were hearing our company being talked about like it was a family. It’s certainly not often you hear that, it was wonderful to hear”.


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