Proposition Lead

Location: Remote Working / London

Sector: Insurance

Job Type: Permanent


Our client is looking for an experienced Product/Account Manager to join the Claims Core services Team within the London Market to support the maintenance and growth of current services and revenue; identifying potential opportunities and the management of the Joint Ventured relationships through the offerings they specialise in leading.

The successful individual will be responsible for P&L performance and will be required to manage and champion the development requirements, ensuring alignment to the strategy of the business and the Product, as well as the requirements of Customers.


  • Responsible for Product P&L performance to meet expectations and accountable to the P&L owner.  This includes, supporting Sales (Revenue) and Delivery (Cost) Leads to ensure Product profitability.  
  • Track and forecast Sales Revenue for allocated accounts and have oversight of financial aspects including: 
  • Revenue GAP/Target 
  • Forecasting and financial review 
  • Liaise with other Product lead/managers on new opportunities and provide SME Level Offering Knowledge both internally and externally 
  • Support the Account in upselling and cross selling the offerings listed in the offerings catalogue to deliver against the specific objectives detailed in the annual Business Plans  
  • Recommend the most appropriate offerings from the offerings catalogue to clients or consumers by understanding buyers or consumers needs and business challenges.  
  • Define the strategic roadmap for the development of the allocated offerings.  
  • Work closely with other business areas to improve the understanding of how wide-ranging operations integrate to widen the use of the current offerings along with identifying and developing new offerings 
  • Support the Customer Relationship Managers for the maintenance and growth of current services and revenue, identifying potential opportunities and the management of relationship with designated key clients 
  • Create and maintain relationship with existing and prospective customers to facilitate honest feedback and gain trust so as to be their preferred supplier.  
  • Manage all Sales Pipeline and Salesforce entries ensuring all Salesforce KPIs are adhered to and each entry to updating weekly or as required. 
  • Ensure all Product Collateral is updated regularly and is fit for purpose. 
  • Deliver against Business Plan objectives for account revenue growth, churn and new logo 
  • Liaise with customer ahead of renewals understanding their needs to leverage relationships.  
  • Operate in line with Regulatory Requirements including invoicing discipline and aged debt reviews.  
  • Ensure all processes and supporting documentation is in place for products to move successfully into Sales/Run and be tracked successfully.  
  • Manage and champion the development requirements, ensuring alignment to the strategy of the business and the Product, as well as the requirements of Customers (to elevate attractiveness / competitiveness) always ensuring there is Product Optimisation. 


  • Product or Account Manager experience within the commercial insurance sector
  • Product Knowledge around Claims service
  • Able to deal at all levels within an organisation (including Senior Executive) 
  • Commercial awareness 
  • Relates to customers and able to quickly build rapport and influence outcomes 
  • Excellent communication, presentation, and leadership skills at both a technical and non-technical level. 
  • Able to work with a high degree of autonomy 
  • Able to work under pressure in a demanding environment 
  • Ability to make decisions, act upon them quickly and be accountable 
  • Adaptable with ability to multi-task at variable levels 
  • Able to prioritise multiple activities 

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